Frequently Asked Questions
General
Eurobox Self Storage currently has 9 of its own branches, which you can find in Dordrecht, Bergen op Zoom, Rotterdam, Gouda, Leiden, Breda (under construction), Noordwijk, Haarlem and Hoofddorp.
Please visit the vestigingen page for the address and contact details of our storage centres.
All our current vacancies can be found on the vacatures page.
If urgent circumstances arise, each location is equipped with several intercoms; you can use these to get in touch with Eurobox’s emergency service. Should the intercom fail to work, you will find a sign with the emergency service number on all reception access doors. You may also, in case of emergency only, call the number below.
For both options applies: if used outside reception opening hours for matters that are not urgent and could have been dealt with during reception opening hours, you may be charged for this. This also includes situations where you have forgotten your personal access code:
Eurobox staff will never provide you with an access code by telephone!
Eurobox Self Storage holds quality in high regard. If, despite our ongoing efforts to ensure customer satisfaction, you have a complaint or comment, we invite you to contact a Eurobox representative directly.
Storage
Eurobox can help you in two ways to determine which size of storage unit is right for you:
1. Contact our experienced staff via our freephone number 0800-2226222 so they can advise you personally. You are, of course, also very welcome to visit us for no-obligation advice.
2. Use our space calculator. Here you can indicate which items you wish to store; the space calculator will then show you the dimensions and a visual example of a unit. You can find the Eurobox space calculator for household contents hier, and the space calculator for business storage hier.
Yes, you can easily do this in three steps!
- Go to the direct huren page
- Select your branch
- Select your storage unit
Yes, the minimum rental period is 14 days.
No problem at all. At Eurobox Self Storage, you can always switch storage units free of charge.
All you need to do is contact with the branch manager.
The costs per m² vary by location and storage type. The more space you rent, the cheaper it is per m². Request a offerte for an exact price.
We charge you €1.00 per parcel and €10.00 per pallet.
The best tips are learnt in practice; from these experiences we have selected ten tips for you. At the end of the list you will find a link to even more handy and practical tips from the Eurobox team.
- Pack small items in boxes wherever possible. There are special boxes for books, clothing, etc.
- Label the boxes on multiple sides and note what’s inside each one, so you can easily locate your belongings later.
- Seal the boxes securely and pack them so they don’t collapse when you stack them in your unit.
- Protect your furniture and mattresses as much as possible with special covers or moving blankets (available in our shop).
- Wrap mirrors, paintings and posters and store them upright against the wall.
- Place frequently used items as close as possible to the entrance door of your unit.
- Make optimal use of your space by using shelving.
- Clean refrigerators and freezers thoroughly before storing them in your unit and leave them open. You can then use the interior for storing small items.
- Dismantle large pieces of furniture wherever possible.
- Sofas can be stood upright. If you do this, place something underneath, such as a piece of cardboard or plastic.
We have gathered the best tips from the experienced Eurobox team for you! For more storage tips, visit our "tips bij opslag" page!
You pay us in advance by direct debit. To this end, you grant a mandate when signing the rental agreement. Companies, of course, receive a monthly VAT invoice from us, but these are also settled by direct debit. When checking in and when buying or renting items, you can pay us in cash or by PIN.
Yes. At Eurobox there is a notice period of just two weeks. You can end your rental on any day of the month. Unlike many other storage space providers, you don’t have to wait until the end of the rental period. Any overpaid rent will, of course, be refunded to you, so you only pay for the days you actually rented. That’s only fair.
No, at Eurobox Self Storage we don’t work with complicated packages like Budget or Quality. We believe renting storage space should be simple and fair. Instead of paying for unnecessary extras or choosing between limited and expensive packages, with us you always get a transparent, all-in service with no hidden costs.
✅ No hidden fees – You get the best price upfront, with no small print.
✅ Everything you need, included as standard – Secure, flexible and with no costly upgrades.
✅ Pay only for the space you actually use – No unnecessary charges for superfluous services.
Why choose between Budget and Quality when at Eurobox you simply get the best storage, hassle-free?
Transport
For worry-free use of your vehicle, you can rely on breakdown assistance in emergencies. All Eurobox buses are covered by an ANWB breakdown assistance subscription or Mercedes breakdown assistance. The membership card is linked to the registration number and is in the glove compartment.
Eurobox’s trailers do not have their own insurance; they must always be covered under the policy of the towing vehicle. Before you hire a trailer, please check the terms and cover with your insurer.
If you are faced with damage and/or theft of our trailer, you must immediately contact the vestiging from which you hired the vehicle. In all damage cases, you must complete a European accident statement form with the parties involved.
Moving supplies
Eurobox offers a very wide range of moving and packaging materials for sale. We sell, among other things, plastic wrap, moving blankets, covers and various sizes of moving boxes to protect your belongings optimally during transport. You can view our full range hier.
No, unfortunately that is not possible. However, you can purchase them from us. We recommend that you use only new packaging materials for the transport and storage of your goods.